It has been a long time, more than a year, since I reported a major problem with all Agency type accounts or accounts that include users. The problems are several and very important:
-Users cannot add their own calendars to create and use calendar-type forms with their own calendar. In order to do that, the only option is that the user reveals us his access data to his private calendar (user and password) and that the administrator of the account includes that calendar. It’s absurd and nobody wants to reveal those confidential data
-When a user of your account wants to create a form with agenda notes, not only can he choose his own calendar, he can also see in the drop-down list all the calendars of all the users of your account. This can lead to confusion and errors, as well as reveal the existence and emails of other calendars - you can even test other users’ calendars!
-There are also other privacy errors that I will not mention in order not to lengthen the message but it also happens with the payment methods
Then, from Paperform they say several times that they are going to create a new permission system to be able to include user and decide what permissions they have etc (something very important for agency type accounts). However, more than a year has passed and nothing has happened, the problems continue and to use some types of forms we still have to pay and use another forms manager
Important note: the only current “solution” is to allow the user to have administrator permissions for the account so he can include his own calendars and means of payment, but is that really a good solution? That’s much worse because then the user can see the forms of all users and access information that does not belong to him. He can even change account configuration data. Really? That needs a real solution.